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Problems with the telephone lines at Pico Veleta

In two weeks in September it has happened twice that the (ISDN) telephone line to the 30m telescope was out of order after a thunderstorm. Since the telephone company TELEFONICA offers service for ISDN lines only from Monday to Friday, 8 am to 3 pm, it is well possible that the telescope cannot be reached at night or during weekends in case the line goes down. If you need to reach the telescope urgently, we suggest to use e-mail or fax (the fax line is independent from the telephone line), or even try calling the fax number (+34-58-48 11 48, we may disconnect the fax and connect a telephone to this line).